Privacy Policy

Greetings, Cosplayers, History Enthusiasts, and Fantasy Adventurers!

At Epic Costumes, we believe that your journey to becoming a legendary character deserves not just magical costumes but also trustworthy privacy protections. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit cosplayoutfitssale.com and make purchases from our global community of creators.

By using our website, you consent to the practices described in this policy. We’re committed to maintaining the confidentiality and security of your information as you prepare for your next epic transformation.

1. Information We Collect

To provide you with the best possible experience in our costume realm, we collect:

• Personal Identification Information: Name, email address, shipping address, and phone number when you make a purchase or create an account.
• Payment Information: Credit/debit card details, PayPal information, and billing address processed through our secure payment gateways.
• Technical Data: IP address, browser type, device information, and pages visited to improve our website performance.
• Communication Data: Any correspondence when you contact our customer service team at [email protected].
• Preferences: Your costume interests, sizing preferences, and wish list items if you create an account with us.

2. How We Use Your Information

We use your information to:

• Process and ship your orders for armor, wigs, costumes, and accessories
• Provide customer support for your cosplay adventures
• Improve our website and product offerings based on user preferences
• Send order confirmations, shipping notifications, and service-related communications
• Prevent fraudulent transactions and enhance security
• Comply with legal obligations and protect our rights

We do not use your personal information for automated decision-making or profiling.

3. Data Sharing and Disclosure

Your privacy is paramount to us. We may share your information only in these specific circumstances:

• Service Providers: Trusted third parties who assist in payment processing (Visa, MasterCard, JCB, PayPal), shipping carriers, and IT services. These partners are contractually obligated to protect your data.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, with appropriate privacy safeguards.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Based in the United States, we serve customers globally (excluding some Asian and remote regions). Your information may be transferred to and processed in countries with different data protection laws than your country of residence.

We implement robust security measures to protect your data:

• Advanced SSL encryption technology for all transactions
• Secure payment gateways that comply with PCI DSS standards
• Limited access to personal information to authorized personnel only
• Regular security assessments and monitoring

While we implement these protections, no electronic transmission or storage is 100% secure. We encourage you to use strong passwords and protect your login information.

5. Your Rights and Choices

As a valued member of our costume community, you have the right to:

• Access and review the personal information we hold about you
• Correct inaccuracies in your personal information
• Request deletion of your personal information, subject to legal obligations
• Object to or restrict certain processing activities
• Data portability for transferring your information to another service
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected]. We respond to all legitimate requests within 30 days.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for basic functions like adding items to your cart and secure checkout.
• Analytical Cookies: Help us understand how visitors interact with our website to improve functionality.
• Preference Cookies: Remember your settings and preferences for future visits.

You can control cookies through your browser settings. However, disabling essential cookies may affect your ability to make purchases on our site.

7. Children’s Privacy

While we offer children’s costumes, our website is not directed at individuals under 16. We do not knowingly collect personal information from children without verifiable parental consent. If you believe we have collected information from a child, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated policy with a revised “Last Updated” date. Continued use of our website after changes constitutes acceptance of the updated policy.

9. Contact Us

© 2025 Epic Costumes. All rights reserved. | Privacy Policy | Terms of Service